NAGOMI

• Hand Wash or Delicate Cycle: Hand wash your ICHIMOZO gear or use a washing machine's delicate cycle with cold water. Turn embroidered and printed items inside out to protect the designs.
• Use Mild Detergent: Avoid harsh detergents, bleach, and fabric softeners. Opt for mild detergent to keep fabrics intact.
• Air Dry: Lay flat or hang to air dry, avoiding direct sunlight to prevent fading. Skip the dryer for best results.
• Store Carefully: Fold neatly or hang in a dry place away from sunlight and humidity to maintain shape and quality.
• Iron with Care: For wrinkled items, iron on low heat. Turn embroidered or printed pieces inside out and use a cloth barrier for protection.

We aim to process all orders within 24 to 72 hours, based on the volume of orders at the time. You’ll be notified once your package leaves our warehouse.

Our product sizing might differ from what you're familiar with. Designed for the Japanese market, we've adjusted the sizes to align with US and EU standards. In general, Japanese standard sizes are labeled about two sizes larger than US sizing. This way, you can shop with confidence!

Yes, we ship internationally! To check if we ship to your country, simply review the available countries during checkout. If your country isn’t listed, feel free to contact our customer support at info@ichimozo.com, and we’ll do our best to assist.

All orders can be returned within 30 days if in good condition. Just email us at info@ichimozo.com with your order number, and we’ll guide you through the next steps. For more details, please see our Refund Policy.

• US: 6-8 Business Days
• CANADA: 7-10 Business Days
• EUROPE: 7-10 Business Days
• OZEANIA: 10-20 Business Days
• OTHER: 10-25 Business Days